Revocation instruction following Art.355 ‘Bürgerliches Gesetzbuch’ (German Civil Code)
Right of revocation
You may declare the revocation of your contractual statement in text form (e.g. letter, email) or by returning the merchandise within a period of 2 weeks. The revocation does not have to contain any grounds. In case you receive the revocation instruction in text form at the same time as the merchandise, the revocation period is of one month. The revocation period commences not earlier than the day of receipt of merchandise and of the revocation instruction in text form. On conclusion of the contract, a revocation instruction in text form will be send by email (Art. 2). To comply with the revocation period, returning the goods or posting the revocation letter in due course suffices.
The revocation shall be send to:
Kasimir & Lieselotte - Karde Online Shop
Geschwister Scholl Str. 59
Telefon: +49 (0) 33 27 54 49 107
Consequences of revocation
In case of a valid revocation, all mutually received performances as well as emoluments taken (e.g. interest), if applicable, are to be restituted by either side. If you are unable or partially unable to restitute the merchandise to us or can only restitute it in a deteriorated condition, then you have to insofar compensate for its value where applicable. This does not apply if the deterioration is exclusively due to examining the merchandise – as for instance in a retail store. You can evade the value compensation in case of deterioration by refraining from all usage of the products before revocation. Products that can be transported as parcels are to be shipped back to us.
You are obliged to bear the costs of the return shipment, if the merchandise delivered corresponds to the merchandise ordered, and if the price of the merchandise to be sent back does not exceed an amount of forty euros or if, where the price is higher, you have at the date of the revocation not yet rendered consideration or given a part payment. In all other cases, the return shipment is free of charge. If you announce the return consignment, Kasimir & Lieselotte - Karde Online Shop can provide you with a stamp to frank the parcel to free you of shipping charges.
Products than cannot be transported by parcel, will be picked up. Please contact us for individual apointments.
All reimbursement obligations must be fulfilled within 30 days of the declaration of revocation.
No right to revocation exists:
- when the products delivered where produced following customer specifications or are clearly tailor-made to individual customer needs or are -due to their specific characteristics- not fit for return shipment.
- in cases stated by Art. 312(d), para.4 ‘Bürgerliches Gesetzbuch’ (German Civil Code).
End of revocation instruction